Delivery and returns

Information

At Al-Falaah Collection, we are committed to delivering your premium garments in perfect condition and on time.

Dispatch Location: All orders are meticulously checked and dispatched from our signature shop in Lucknow, Uttar Pradesh.
Delivery Timeline: * Lucknow & Nearby Regions: 2–4 business days.
- Rest of India: 5–7 business days.
Order Tracking: Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your package.
Shipping Charges: We offer FREE Delivery on all orders above ₹999. A nominal shipping fee applies to orders below this value.

We want you to be perfectly satisfied with your “Top Class Tailored” fit. If something isn’t right, our return process is simple.

7-Day Window: You can request a return or exchange within 7 days of receiving your order.
Eligibility: Items must be in their original condition—unworn, unwashed, and with all original tags attached.
Easy Exchanges: If you face any sizing issues, we offer a hassle-free exchange service (subject to stock availability).
Refunds: After a quality check at our Lucknow center, refunds are processed within 5–7 working days to your original payment method.

Have a question about your delivery? Reach out to our team:

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